Food Lion

Grocery Team Member - Stocker

Company : Food Lion

Location : Poquoson, VA, 23662

Date Posted : 2 April 2025

Job Type : Other

Primary Purpose:

Foster top-quality customer service i the Ceter Store (Grocery) Departmet. Apply the provisios oted i the stadard practice maual to meet approved stadards. Icrease sales with exceptioal customer service while curtailig shrik through effective implemetatio of the stadard practice guidelies.

Duties ad Resposibilities:

  • Create a upbeat shoppig experiece by prioritizig fast, friedly, ad accurate customer service while beig aware of customer eeds
  • maitaiig a helpful ad friedly demeaor with teammates
  • Do't overlook the importace of cleaig the shelves ad shelf tag moldigs with a damp cloth whe restockig
  • Guaratee appropriate shelf placemet by stockig merchadise accordig to its label
  • Optimize the product display by oly exhibitig products with high sales potetial
  • To esure the optimal hadlig of merchadise, it is essetial to follow the guidelies ad policies set by the busiess regardig orderig, receivig, preparatio, coditioig, ad display
  • Grasp the fuctioality of compay tools like the average cost ivetory system (ACIS) ad the orderig system (CAO)
  • Adherig to compay regulatios, policies ad best practices is essetial for effective decisio makig ad optimal busiess performace
  • It is imperative to comprehed ad implemet the proper Food Safety ad Workplace Safety procedures to prevet ay potetial foodbore illesses or workplace accidets
  • Idetify ay usafe aspects of the work eviromet that may cause ijuries ad take ecessary steps to miimize the risks
  • Commuicate ay icidets ivolvig associates or customers to the Maager o Duty utilizig Food Lio's established icidet reportig protocol
  • All stakeholders must have a comprehesive uderstadig of relevat regulatios ad implemet them accordigly at all levels - muicipal, state, ad federal
  • Meetig the Food Lio dress code stadards is a essetial part of wearig the Food Lio uiform, icludig a ame badge. Be presetable ad smart-lookig while o duty
  • Successfully complete the Computer Based Traiig (CBT), Traiig Packet ad Traiig Aid courses like a pro
  • Complete ay other obligatios give

Qualificatios:

  • A high school diploma or a comparable educatioal qualificatio is preferred
  • Exceptioal iterpersoal fiesse, outstadig orgaizatioal expertise, advaced commuicatio skills, ad exemplary customer service proficiecy are all essetial igrediets for success
  • Skill ad eageress to acquire mastery i diverse tasks ad techical prerequisites of the role
  • The talet for applyig techical kowledge to troubleshoot problems
  • Employers ofte madate a specific miimum age requiremet for job roles that require decisio-makig resposibilities
  • The job etails physical demads, ad the applicat must have the physical ability to fulfill them, with or without accommodatio

Physical Requiremets:

  • The mastery of usig computers ad other commuicatio systems is critical to the accurate ad timely completio of job resposibilities
  • Actuate recurret actios with your hads ad arms
  • To carry out the duties of this job, oe must be able to frequetly hadle products weighig 15 pouds, with ormal lifts of 25 pouds ad occasioal lifts of up to 50 pouds
  • Occasioally expected to exert up to 75 pouds of force while performig duties
  • Costatly upright, frequetly takig a few steps
  • Be skilled i dealig with differet types of materials used for the purpose of cleaig ad packig
  • Cosistetly utilizig arm movemets to obtai objects situated at the waist, with occasioal extesio above or below that area
  • Achieve the expected level of productivity for this specified job
  • Have the capacity to edure extreme temperatures for a duratio of 20 miutes durig work

Primary Purpose:

Apply the stadard practice maual i providig outstadig service for the Ceter Store (Grocery) Departmet. By implemetig the right strategies, you ca maximize reveue geeratio ad miimize shrikage.

Duties ad Resposibilities:

  • Maitai a culture of vibrat customer egagemet that uderscores quick, amicable, ad accurate customer service delivery, to foster a positive shoppig ecouter
  • Demostratig cordiality ad assistace towards fellow workers
  • As you arrage products o shelves, take the opportuity to wipe dow the shelves ad their tag moldigs with a damp cloth to keep them clea
  • Esure efficiet shelf orgaizatio by startig from oe tag ad proceedig to the ext i sequece while stockig
  • Place oly those items o the shelves that are i demad by cosumers
  • The orderig, receivig, preparatio, coditioig, ad exhibitio of merchadise are critical processes that must be performed i accordace with established policies to esure the quality ad reliability of the products
  • ACIS ad CAO tools should be properly utilized by compay employees to gai isight ito ivetory levels ad to iform accurate purchasig decisios
  • Failure to adhere to compay guidelies, policies ad stadard practices ca lead to egative cosequeces ad should be avoided
  • Uderstadig ad implemetig the Food Safety ad Workplace Safety guidelies is paramout to guarateeig that all food prepared is safe for cosumptio ad that all workplace eviromets are free from ay potetial hazards
  • Pipoit ad address ay risky circumstaces that could potetially result i harm to associates or patros
  • To comply with Food Lio's guidelies, be sure to report all associate ad customer accidets to the Maager o Duty
  • Shortcomigs i meetig the guidelies established by local, state ad federal regulatios ca result i legal ramificatios
  • Complyig with the Food Lio dress code ad uiform requiremets is essetial to maitai the compay's reputatio
  • Succeedig i Computer Based Traiig (CBT), Traiig Packet, ad Traiig Aid courses
  • Execute ay other jobs give

Qualificatios:

  • The ideal cadidate for this job would be a high school graduate or oe who holds a equal qualificatio
  • Advaced iterpersoal skills, strog orgaizatioal capabilities, excellet commuicatio skills, ad outstadig customer service competecy set a idividual apart i their professioal career
  • Ability ad eageress to gai proficiecy i various udertakigs ad uderstad the techical requiremets of the role
  • The talet to leverage techical data for resolvig difficulties
  • Completio of particular job tasks is based o meetig miimum age prerequisites
  • Whether with or without accommodatios, the cadidate must meet the physical requiremets of the role

Physical Requiremets:

  • The expertise i utilizig computer applicatios ad other commuicatio istrumets is sigificat for accomplishig job resposibilities
  • Costatly performig the same had ad arm actios ca cause overuse ijuries ad muscle strai
  • Frequet liftig ad bedig is required for products that weigh up to 15 pouds, without ay sigificat breaks
  • There may be istaces where havig the capability to lift ad trasport objects weighig up to 75 pouds is required
  • Sped the etire day i a stadig positio ad take brief walks frequetly
  • Have the kowledge ad expertise required for hadlig differet substaces associated with cleaig ad packagig
  • Repeated istaces of reachig ad graspig objects that are at a height equivalet to the waist, ifrequetly reachig higher or lower
  • Adhere to the prescribed criteria for activity volume i the role
  • It is ecessary to be able to work for 20 miutes i coditios with extreme temperature variatios with ease
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